5 Point Quality Guarantee
Your ticket to peace of mind.
You want to work with someone who cares. And, we genuinely do. We are driven by craftsmanship, so all our home designs are unique and have a quality finish. And to top it off, we give you a 5-point quality guarantee. That should make you feel pretty confident.
1 — We're here for you
Our relationship doesn’t end when the construction of your home does.
Once your home is complete you get Homebuyers Centre Assist+. Most companies call this after care, we just call it caring (because we do—throughout your homebuilding journey and beyond). That’s why we only use the best materials fixtures and trades so we can offer you a:
- 25-year structural guarantee; and
- 12-month service warranty.
2 — Superior Quality
What the title says.
We don’t budge on quality. That’s why we always make sure we have the following four essential elements:
- Superior materials
- Reliable and diligent tradespeople
- Meticulous building supervision
- Quality control inspections (by us and independents)
3 — Part of the ABN Group
Strength and security.
We’re part of ABN, Australia’s leading home building group. The ABN Group is involved in everything property including manufacture, supply, finance, development and construction. So when you’re working with someone who’s part of a secure group like that, you should feel secure too. We do.
4 — You First
You talk, we listen.
Customer service, customer service, customer service. It’s what we live and breathe. So, we’ll always ask you to provide feedback throughout your journey. We want you, and our future home building friends, to have the best experience possible. When you’re happy, so are we.
5 — Guaranteed Assurance
Always in the know.
No one likes to be left out of the loop. That’s why we keep you informed every step of the way with regular updates on your construction and build. It’s handy to know where you stand from slab down to completion.