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Let's get started on your new home journey

How exciting you’re on the path to home ownership! It can be tricky to navigate sometimes, so we’re here to help you understand the building process as you get started on your new home journey.

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The buying process

We know that the buying process can often feel like it’s full of jargon & sales talk, making the whole process feel like it unachievable. But, never fear, we’re here to help you get the perfect head start to understanding the buying process.

Let’s get started ⬇

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Absolutely! There’s nothing like stepping inside a display home to get a real feel for the space, style, and quality. It’s the perfect chance to gather inspo, test out the flow of different layouts, and ask all your burning questions to our experts.

You’re in the right place! We’ve got expert advice, insider tips, and handy tricks to guide you through your home-building journey. Check out our website, blog, and social channels for all the inspiration and info you need. And if you’re after personalised advice, our experts are always happy to help—just reach out!

Once you reach out, we’ll give you a call to chat about what you’re looking for! We’ll go over your must-haves, nice-to-haves, where you’d love to build, and even do a quick finance health check. It’s all about getting to know you and answering any questions you have. Whether you’re just exploring or ready to jump in, we’ll make sure you have everything you need to move forward with confidence!

Your first appointment is all about you! We’ll walk you through the process, discuss what you can borrow, and explore house and land options that fit your needs. You’ll also get a guided tour of Home Collective, where you can gather inspiration and see all the finishes and features up close.

And don’t worry, we’ll keep the conversation going with follow-up chats, working with you until we find the perfect house and land package that feels just right!

Preconstruction is where everything comes together before your build kicks off! You’ll finalise your design, get approvals sorted, and visit Home Collective to choose the finishes and features that make your home uniquely yours.

Once you’ve paid your deposit and signed your Preliminary Works Contract, we’ll get to work behind the scenes, finalising plans, permits, and contracts, while you track it all in My Building Hub, our building app.

If you choose a Selections Consult instead of Homebuyers Go, you’ll visit Home Collective to make your style choices in person.

Then, once everything’s locked in, your land is titled, and settlement is done, it’s time to build!

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Construction

This is where your new home dreams really start to come to life! Your Site Manager & Customer Experience Coordinator will be on this journey with you, providing you exciting updates on your new home.

You can check out some of our #homesweethomebuyers journey’s on our Insta!

Follow the journey

 

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As your home comes to life, you can track every step in My Building Hub and get fortnightly updates from our team. You’ll also have milestone meetings to check out the progress in person!

  • As your home comes to life, you’ll hit some exciting stages along the way:
  • Slab Down – Your foundation is poured, and things start taking shape!
  • Plate High – The walls go up, and you’ll really see your home come together.
  • Lock Up – Windows and doors are in, making your home secure.
  • New Home Presentation – The final walkthrough before handover, your home is almost yours!
  • You can be sure, we’ll keep you in the loop every step of the way!

Yes, but safety first! Your home is an active construction site, so visits need to be scheduled with your Site Manager. You’ll also have key milestone meetings, like Slab Down, Plate High, Lock Up, and New Home Presentation, where you can see the progress up close.

If you’re eager for updates in between, you can track everything in My Building Hub and stay in the loop with fortnightly progress reports.

Progress payments are made in stages as your home is built, rather than one big payment upfront. Your finance broker will walk you through this early on, so you’ll know what to expect. Each payment aligns with key milestones like slab down, plate high, lock up, and completion. Don’t worry, we’ll keep you updated along the way!

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Life once you've moved in 🏡

When you build your Homebuyers Centre home, the journey doesn’t stop when you get the keys. Our dedicated Aftercare Service, Home Assist are here to assist you in the first 12 months of living in your new home and beyond.

Home Assist are an exclusive service available to all ABN Group customers for any services & maintenance needs that may be needed in the months after you get the keys to your new home.

Learn all about Home Assist

 

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Moving in is just the beginning! Home Assist is here to make sure your new home feels just right. Whether it’s answering questions, sorting out little tweaks, or sharing handy maintenance tips, we’ve got your back. Think of it as extra peace of mind while you settle in!

Your home comes with warranties covering everything from structural protection to appliance guarantees. Plus, Home Assist will check in 12 months after you move in to make sure everything’s going smoothly. If anything needs attention, our Home Assist is here to help!

Once you’ve moved in, it’s up to you to keep your home in top shape! Regular maintenance, like cleaning gutters, sealing wet areas, and general upkeep, will help everything stay in great condition. Don’t worry, Home Assist will check in after 12 months to see how things are going and offer any guidance you might need.

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Our team of New Home Experts are here to help you get started on your new home journey. We’re ready when you are!  

Let’s Chat

Get started today

Chat to one of our team about making your home happen.

By clicking Submit, you agree to send your info to Homebuyers Centre who agrees to use it according to their Privacy Policy and Data Collection Statement, including to provide marketing from Homebuyers Centre, Home Collective, and other ABN Group Companies. You can opt out at anytime.